Why do dispensaries need your phone number?

Why do dispensaries need your phone number?

Dispensaries typically request phone numbers for several strategic reasons:

  1. Customer Relationship Management (CRM)
  • Facilitate loyalty programs
  • Send promotional deals and text alerts
  • Create personalized marketing experiences
  1. Regulatory Compliance
  • Some states require contact information for potential product recalls
  • Enable quick communication about specific product issues
  • Maintain accurate customer databases
  1. Operational Efficiency
  • Build customer profiles
  • Track purchase history
  • Enhance overall customer service experience

However, it’s important to note that:

  • Customers are NOT legally required to provide a phone number
  • Dispensaries cannot refuse service solely for not providing contact information
  • Many dispensaries will still complete the sale without a phone number

Privacy Considerations:

  • Customers can decline to share their phone number
  • Dispensaries should be transparent about how they will use the information
  • Some customers prefer to protect their personal data

 

While dispensaries want your phone number for marketing and operational purposes, you ultimately have the choice whether to provide it or not.

Tags :
Why do dispensaries need your phone number?
Share This :